ASSISTANT MANAGER - York, NE
Looking for somewhere that you can make a difference in a fun, fast-paced environment? Look no further.
Generation V, one of Nebraska’s fastest-growing retailers, is looking for a go-getter to join our team. Our mission is to make lives better by providing thousands of ex-smokers a healthier alternative to smoking as well as providing cannabis and kratom products to get guests back to living the life they want to live. We operate 17 upscale vape stores and 2 dispensaries across Nebraska, Iowa, and South Dakota, with plans to expand our reach even further.
- Generation V is a small, family-owned and operated business headquartered in charming Lincoln, Nebraska
- We have a retail presence in 12 communities throughout Nebraska, Iowa, and South Dakota
- We operate two well-known brands: Generation V and Grateful Green
- With guests and retail partners across the globe, our reach is vast
- We are growing – fast!
- We only hire like-minded, enthusiastic people who share our passion for making lives better
Generation V is consistently recognized as the best vape shop in the areas we serve, winning first place in both Omaha Magazine’s Best of Omaha and Omaha’s Choice Awards by the Omaha World Herald four years in a row!
JOB DESCRIPTION
We need a full-time Assistant Manager who can hit the ground running. Assistant Managers are the senior directors of the sales floor and junior leaders of the Retail Store. Being the senior report to the sales team means that Assistant Managers are the conduit between the Store Manager Leadership team and the sales force. Assistant Managers work closely with Store Managers and are trained in Store Manager duties and directives. When necessary, Assistant Managers step in and run the store if the Store Manager is having their attention and focus put on leadership projects and objectives. Assistant managers are responsible for taking big picture ideas from the Store Managers, reconstructing them, and delegating objectives and procedures to the Retail Team on a daily/weekly/monthly basis.
Are you the right fit for Gen V?
- Positive, “can-do” attitude. Embracing the Gen V culture is “numero uno”
- Loves collaborating with others and being part of a team
- Leads by example
- Natural mentor who enjoys developing others to help them meet their full potential
- Thrives in a busy, fast-paced environment
- Eager to contribute ideas and opinions on how we can do better
- Values integrity and humility
- Puts our guests first – every day in every way!
RESPONSIBILITIES
- Time on the floor
- 75%
- Top Priorities
- Uphold a “guest comes first” environment through training and holding team members accountable for providing wow-ful guest service to every guest
- Converse with guests to understand their needs and the needs of the local community
- Lead by example to promote the culture, values, and mission of Gen V
- Manage guest and team conflicts calmly and effectively
- Plan, identify, communicate, and delegate appropriate responsibilities and practices to team members to keep the store running smoothly and up to cleanliness standards
- Monitor and manage team member development and recruiting to achieve and maintain store operations requirements
- Provide team members with coaching, feedback, and developmental opportunities with an eye toward building effective teams
- Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative, and effective methods of recognition (well placed ‘Atta-boys’).
- Utilize and demonstrate effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected
- Ensure team members adhere to legal and operational compliance requirements
- Identify potential issues and prioritize communications to management team
- Cascade communication and marketing execution to team members to ensure effective implementation of policies and promotions
- Develop and maintain positive relationships with peers in the surrounding area
- Track sales trends with inventory levels to ensure the stocks levels meet guests’ needs
- Reconcile store inventory monthly and troubleshoot discrepancies in inventory management
- Challenge and inspire team members to achieve retail results
- Brainstorm and implement programs to increase sales and/or improve store operations
- Reconcile nightly cash drops
- Vision
- Assistant Manager are focused on the bi-weekly and monthly pace and goals of the shop
- Areas of success
- Guest service
- Productive work ethic
- Coaching
- Delegation
- Communication with team and cross team partners
- Metric tracking
- Inventory Accuracy
- Collaboration
- Leadership
- Some big picture focus and planning
QUALIFICATIONS
- Minimum 1 year retail or customer service experience
- Management experience
- Track record of excellence
- Strong verbal and written communication skills
- Strong interpersonal and leadership skills
COMPENSATION & BENEFITS
- Competitive pay + bonus incentives
- Health, vision, and dental benefits available
- Paid vacation
- Professional development
- Casual, family-oriented environment
- Inclusive and progressive mindset
Ready to join the Gen V family?
Apply by clicking on the link below. While we sincerely appreciate your interest in working with us, we can only respond to the most qualified candidates.
Generation V is an EEO/AA employer.